On a busy Christmas Day, as the night was winding down, I was waved over by some customers in a corner. It was an older couple who were done with their meal. They had a little doggie bag for their leftovers and the man was intensely concentrating on the bill he was holding.
"How much does you the spinach dish cost?" The lady is asking me. I don't know the price off the top of my head.
"Hold on a second, let me get a menu." I go and get a menu and flip to the "Vegetables" section. "It's $12.95."
"Why is it $12.95? I can go and get a bag of spinach at the store for $2 or $3," she retorted. "I have been a loyal customer and always bring new friends. If you value my business, you'd lower the price of the spinach."
"I'll take that under consideration, but I don't think we're going to lower the price."
"I can go down the street to Panda and probably get the spinach for much cheaper."
"I recommend that you go down the street to Panda for your next dining experience if we're not satisfying your dining needs."
"Well, I might do that. Your prices are too high and there's too much food. My husband and I can't finish this much food."
"I am sorry about that. Have a good evening and Happy Holidays!"
"I'm never coming back."
"I'm sorry to hear that. Happy Holidays!"
The lady comes back after a couple of months.
Her husband waves me over, "Is there any way we can get half orders of this dish?" Wife waves to shut him up. "I'm sorry, we don't do half orders."
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